Frequently Asked Questions

A Bugtracker is a place to collect Issue and Ideas from Users. You can find him in the Navigation bar.

Every Product / Gameserver has it's own categorie. If you create a new entry you can choose between an Issue/ Bug or an Idea. A possible Idea would be an extra mod for a Gameserver.

Im Bugtracker werden Fehler und Vorschläge von allen Usern gemeldet. Der Bugtracker ist in der Navigation zu finden.

After creating a new entry the responsible developer will look into it and add a label for the current state. You'll be notified if something happens to your entry. it could happen that a developer comments on your issue, so it would be good to check the bugtracker from time to time.

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A Ticket goes to our Support. If you need help with something and nobody is on the Teamspeak you can easily open a ticket. If you have questions affecting the DSGVO the easiest way to obtain an answer is using the ticket system. All personal issues should better be discussed in a Ticket instead of the Forums. If you have a problem with one of our Gameserver you can open a ticket, to request a server restart.

WRITE A TICKET

1. Navigation Ticket
2. Choose a category
3. Choose a priority
4. Choose a good title
5. Describe your Problem
6. Send

CATEGORIES

• Support = dealing with your Account, the Teamspeak, the Discord or a Gamseserver
• Owner/in = DSGVO or administrative Questions / Problems

We are allowed to move your ticket into the bugtracker or the forums if necessary.

Don't tell us your password or other private informations.

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